Privacy policy

Effective Date: May 1st, 2017


This website is delivered to you by FlexSol Solutions B.V. (Netherlands organization no. 56695098), Rotterdamseweg 386b26, NL-2629 HG Delft, The Netherlands.

FlexSol Solutions B.V. (hereinafter FlexSol) is the Controller for the processing of personal data on this website. FlexSol respects your privacy and will process any personal data according to the laws of the Netherlands. The site is managed by FlexSol.

Collection of personal data

When visiting the Site, some general identifiable information is retained and processed by FlexSol. This includes your IP address, to identify in which country the user is originating, and to suggests probable preferred language. If you submit information into contact fields or provide comments, or log in to sections on the webpage, any personal data that you voluntarily provide will be processed by FlexSol and/or its affiliates depending on which FlexSol part of the website you are visiting. We may also collect or create aggregated or anonymous data that does not directly identify you from usage activity on our Site, to help us better understand and improve the site features and functionality.

Processing of personal data

FlexSol process the personal data collected from its website for the following purposes:
To provide the website to you, and improving the web site by analyzing traffic and usage on the various sections of the website.
If you log on to our Monitoring Platform, the log-in information will be processed also by FlexSol, to communicate with you through your account, to respond to your questions, requests or otherwise provide services to you through your account.

Sharing personal data

While we may share aggregate or anonymous information with others, we will not share or sell your personal data with or to any unaffiliated third parties for their own marketing purposes. We may share certain personal data with our services providers or other business partners that help us facilitate and/or improve the Site or our services and that are contractually restricted to use and process the data solely for those purposes. We may also share your information to protect our rights or property or safety, to comply with any court order or other legal process, to respond to any governmental or regulatory requirements, or in the event of a merger, transfer of assets or other corporate restructuring.

Cookies and other tracking technologies

A cookie is a small text file or other persistent file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. We may also use cookies to learn the websites you visited immediately before or after visiting our site. However, we do not collect personal data about your activities across third party sites or services.

We are using cookies to save your settings on country and language, and to identify user sessions and persistent user ID. We are also saving information whether you have confirmed that you have read the cookie notice.

The website sets the following types of cookies on your computer:
New Relic:
Google Analytics and Tag Manager:
You can opt out of the cookies by using settings in your web browser. This might limit the functions of the web browser and impair your experience of the site.

You can control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work. Our Site does not respond to browser Do-Not-Track signals.

Children’s privacy

This Site is not intended for use by children under the age of 13; if we discover a child under the age of 13 has provided us with personal data, we will take appropriate steps to promptly delete it.

Information security

FlexSol protects your personal information through technical and organizational security measures to help protect personal information. However, no server or transmission on the internet can be guaranteed secure and therefore any activity on this website is conducted at your own risk.

Information, correction and deletion

You are entitled to be informed upon request of what personal data, if any, FlexSol processes regarding you. You may also request that any excessive personal data we may happen to process is deleted or blocked, and request rectification of any wrongful personal data that we may process.

If you have any questions regarding our processing of personal data or wish to avail yourself of your rights as explained in this policy, we ask you to contact us in any of the following manners:
E-mail: info (@)

Your California privacy rights

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits customers who are California residents to request and obtain from us once a year, free of charge, information about the personal data (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. As noted above, we do not share your personal information with unaffiliated third parties for their own marketing purposes. If you are a California resident and would like more information, please submit your request to info (@) with the subject line “California privacy rights.”

Changes to this privacy policy

FlexSol reserves the right to change, amend and update this Policy at any time. New versions will be posted on the website. Your continued use of the Site after any such changes constitute an acceptance of the amended Privacy Policy.